Frequently Asked Questions

The best way is to wrap them in kitchen or small bath towels.

Yes, we do! We use a process that, unlike high-speed mechanical sharpeners, will not grind off the teeth on serrated knives.

Yes, we do! Many of our customers that own Cutco knives prefer uses WEMS to having the hassle and “downtime” of not having their knives that comes with mailing them to Cutco to get sharpened.

Yes, our process and equipment will sharpen ceramic knives without the high risk of breakage that is common with brittle ceramic knives.

No, W.E.M.S. primarily uses a self-contained power system to run its equipment. 

This can vary with the type and variety of knives. The average is approximately 30 minutes to sharpen half a dozen knives. Ceramic knives and knives with significant chips in the edge require more time.